Industries

Surveillance Industry

Incident Watch provides a single solution fully converged system that provides an end to end solution for all transactions from logging of incidents via telephone, automatic notification of predetermined contacts, and managing incident investigations. The incident reporting software package contained in Incident Watch creates a single task optimized desktop for all critical tasks with rapid switching between transaction elements. By creating a single solution fully converged system that provides an end to end solution for all transactions from daily logging of activities to incident investigations, Incident Watch puts invaluable data at the fingertips of surveillance personnel in an environment where time is of the essence. The advanced search engine contained in Incident Watch incident reporting software means subject information can be searched to access to all related data such as past incidents, current investigation status and all associated persons with the target subject without having to access multiple systems or files. By providing an integrated platform, Incident Watch software allows security personnel to collect crucial data rapidly, make sure it is categorized correctly, and analyzed thoroughly with the ability to escalate this information into a comprehensive investigation. All system transactions are audited and time stamped with each user who makes changes to any file to ensure accountability. Incident Reports and the ability to modify reports can be restricted to an individual or group depending on the user's level of access.

 

Security Industry

Incident Watch is a single solution fully converged system that provides an end to end solution for all transactions from daily logging of activities to incident investigations via telephone, making it ideal for security organizations in charge of multi property, multi departmental organizations. Incident Watch reporting and case management software enables authorized users to monitor incidents, notify proper authorities, track regulatory compliance, assign tasks, manage incident investigations and run reports in seconds. Reports include detailed information like all participants involved including personnel, employees and suspects. These reports can be related to past incident reports to see if this is a repeat offender, an associate of a past offender, or if the area where the incident occurred has experienced similar incidents in the past. Whether your staff is comprised of seasoned Officers or new-to-industry Trainees, the margin of reporting error is virtually eliminated by Incident Watch. With such safeguards, Officers can take action with confidence and are free to observe their environment with greater clarity.

 

Manufacturing

The manufacturing sector places a great deal of importance on accurately reporting and managing incident information in work environments. Only seamless and real time available information can help management make crucial strategic decisions with regard to security and organizational risks. Incident Watch provides a single solution fully converged system that provides an end to end solution for all transactions from logging of incidents via telephone, automatic notification of authorities and managing incident investigations.

By providing accurate and detailed reports, manufacturing units can ensure safety and security within the organization by documenting, tracking and managing the information pertaining to incidents and accidents. All system transactions (Including report viewing, editing, etc.) are audited with time/date and user name logged for each entry. Investigations and reports can be restricted to an individual or group depending on their role-based user type.

 

Transportation

The specialized needs of Transportation organizations for incident reporting and case management require a customized solution designed to efficiently capture, track and automatically notify the proper authorities to relevant incidents and accidents. Incident Watch provides a single solution fully converged system that provides an end to end solution for all transactions from logging of incidents via telephone, automatic notification of authorities and managing incident investigations. The reporting and case management software found in Incident Watch enables authorized users to monitor incidents, track regulatory compliance, assign tasks, manage incident investigations and run reports. Standardized data collection provides consistent, timely and accurate format, enabling logical searching, grouping and statistical reporting. All data collected is audited, source, time and date stamped. This database is placed at the fingertips of operators, which is essential in a surveillance environment where time is of the essence. By enabling rapid collection, categorization and analysis of surveillance observations with the ability to escalate this information into a comprehensive investigation your organization will be prepared to properly implement measures to prevent or process any incident it may experience.

 

 

Healthcare

Hospitals and Clinics must adhere to compliance rules that require careful logging of all safety and security related incidents. Incident Watch provides an incident reporting system that provides easy to use solutions for all incidents, from logging of incidents via telephone, automatic notification of authorities, and managing incident investigations.

Through standardized recording methods such as predetermined audio prompts and easy to fill out forms, reports can be generated faster than traditional methods while improving accuracy. All data and reports are stored in a central database that can access information such as past incidents, status and all associated persons without having to access multiple systems or files.

Reports can also be used to compile detailed investigation reports and statistical reporting within seconds. This information can be made available to all security staff, management, or a few authorized users using our special role-based access.

 

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